If you order online, we try our best to send out your order as soon as possible (in 1-2 working days) with GLS. Your online order has a 14-day resending option according to the law. You only can return unopened products. The returning shipping cost is the customer's responsability.
If you come to our store in person:
We provide you 3 days to return an unopened product if you changed your mind. Bring it back to us with your reciept and you can choose something else instead. (No cash return)
This rule is only valid for NON-FOOD and packaged goods: you cannot return cake boxes, cake cards, and all the edible items for food-safety reasons after purchase.